Call the 24-hour TCH Customer Service toll-free line 1-888-TCH-SERV (1-888-824-7378)
The interactive system will prompt you to press [2] for the Automated Functions menu, then press [3] to settle.
You will need to know your Location ID, Location Password and the Check Number. The check number is located in the upper right hand corner of the TCH check.
Write the check amount and AUTHORIZATION CODE on the check. The automated system will give this information to you)
* NOTE: A settlement requires a settlement authorization code. The transaction authorization code CANNOT be used for settlement, and without a valid TCH SETTLEMENT AUTHORIZATION CODE, the check cannot be approved for payment to your location by TCH.
Verify that all of your information on the check is correct and matches the information given by the automated system or your check cannot be paid.
CHECKS
To reorder TCH Checks at no charge call 1-888-TCH-SERV (1-888-824-7378) and press [0] for customer service.
INVOICES
If invoice questions arise, TCH will accept any signed invoice furnished by your location. The only requirement is that it MUST have an invoice number for reference
TCH CUSTOMER SERVICE (1-888-824-7378) When questions or challenges arise, TCH Customer Service Representatives are available 24-hours a day to assist you.
